FREQUENT QUESTIONS

The answers to the most common doubts about Bilbao Hostel

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RATES & RESERVATIONS

Arrival
Departure
Guests

The hostel and its facilities

What is a tourist hostel?
A tourist Hostel is good quality budget accommodation where you can spend a good night, in a friendly atmosphere at accessible prices. Hostels are an ideal way to explore a city or a tourist destination with little money and to meet different people from different cultures.
Do I need to take bedclothes and towels?
Bedclothes are included in the price. Towels can be rented.
What services does Bilbao Hostel offer?
The hostel offers many services; free Wi-Fi throughout the building, laundry, kitchen, restaurant, car park, towel rental, tourist information for hostel guests, safe deposits in rooms, bicycle rental, television screens in shared areas, meeting and conference rooms…
Are there adapted rooms?
Yes. The hostel has several adapted rooms.
Is it possible to cook in the hostel?
Yes, we have a kitchen at the disposal of customers with all the necessary utensils.
Is the hostel open all day?
It is open all day: with your card you can come and go whenever you want.
Is there a cloakroom, baggage room or safe deposits?
Free service.

Bookings

Can I make an advance booking at the hostel?
Yes, we always recommend that you book in advance, as there is the risk of not finding beds if you don’t.
What is the booking procedure?
It’s very simple. You must go to our website and follow the indications in the online booking section.

Users

Are hostels a good place spend family holidays?
Yes, of course. It’s a pleasant and friendly environment. If you try spending your holidays in a hostel, you’re sure to repeat the experience.